Production times
- A5 size: 2 to 3 weeks
- A4 size: 3 to 4 weeks
- Custom: timeframe agreed together during the quote
The timeframe begins once your order and photos are confirmed.
Packaging
Each watercolour is shipped in a reinforced board envelope, with tissue paper protection to preserve the colours. The artwork travels flat, never rolled.
Delivery options
- Colissimo tracked (mainland France): €8 - estimated postal delivery 2 to 3 working days.
A tracking number is sent to you as soon as the parcel is shipped.
Returns
As the portraits are custom artworks made to order, they cannot be returned (article L221-28 of the French Consumer Code).
If you are not satisfied with the result, write to me: depending on the situation, I can offer you a touch-up or a credit note.
Last updated: 3 mai 2026